In a calendar year, 30% of Indian shoppers marrow cheated or entrapped into fraudulent cases and it can be in any form ranging from ‘order undelivered’ to the ‘receive damaged product’.
And you will be surprised to know that more than half of these cases occurred when shoppers opt for the ‘Cash on Delivery’ method.
Also, it is noted majorly that the eCommerce proprietor or so-called vendor/traders don’t listen to the customer problems (return or refund) and in that way, they lose trust and crush the online shopping expectation.
The introduction of a new-age payment system called the “Prepaid” mode of payment firmly reduces such cases and prevents fraud and security issues.
To this day, customers have multiple options to pay for their order, in fact, there are multiple payment gateway aggregators that firmly increase your overall online shopping experience.
To name a few, you might know these ones – RazorPay, PayU, Instamojo, MobiKwik, Cashfree, Paytm, etc. These are India’s best payment gateway offers instant-payment solutions to business and access to all payment modes including credit card, debit card, net banking, UPI, and popular wallets to shoppers.
The purpose of writing this blog is to educate shopping love-bie on the kind of benefits they get when they opt for prepaid payment or placing an order through RazorPay or others.
Razorpay is the lone merged payment solution company in India that permits your business to acknowledge, process, and dispense payments through its item suite. With Razorpay, you approach all payment modes, including credit and debit cards, UPI, and well-known mobile wallets.
Conversely, RazorPay act as a payment aggregator between vendor and customer which brings the benefit for customer assistance in case any fraud happens.
Here are the benefits of placing an order through RazorPay:
#1. Assist Shoppers While-In-Crises Like Return or Refund Situation
I am sure there are many true events occurred with customers where he/she felt cheated with the order. Specifically, customers waited for the order to arrive at the doorstep and waited for long. May in some received the wrong package or damaged product.
In such a case you felt cheated and think-in to get your money back. If the shopping eCommerce site integrated with ‘RazorPay’ and luckily, you placed your order using this mode of payment, and then you have an advantage.
Well, what-kind-of advantage customer do have? If your complaint doesn’t give you a sound result, then, the customer does have an option to register a complaint against the order or company (from where you placed the order) referring RazorPay help center, where you can raise your query plus got live chat support for your problem and they to help with a return or refund kind-situation.
#2. Act As a Payment Intermidiator b/w Vendor and Customer
Another advantage of RazorPay against Cash on Delivery is that they act as a third watch eye. It is simple to understand that RazorPay act as a payment aggregator or intermediator between eCommerce site/Vendor/Trader and Final Customers.
This added space for customers to protect themselves from fraud or cheating!
For instance; you made an order amount of Rs. 5000 from the promotional link you received or any. Later some days, you don’t receive your product and you raised a complaint through email but no response coming from their end too.
In such a case you can write a comprehensive complaint email to RazorPay or call their customer support to resolve this issue. Here, RezorPay potent check and investigate the situation and due to any fraudulent happening, they hold the right to discrete the payment gateway license and refund your money back to your account (without taking any charges).
#3. Highly Reliable Fraud Prevention and Security
We comprehend that the vast majority have distinctive security concerns while making online transactions. It’s hard-earned money, after all. With such countless individuals making buys on the web, there is a developing need to ensure that all the data they enter is defended.
RazorPay is registered by the branded cards and Payment Card Industry Security Standards Council (PCI SSC), the Payment Card Industry Data Security Standard (PCI DSS) is the set of rules that makes sure that every transaction is safe and no data is lost.
#4. Provide Customers With The Best Support Need-In-Time
From the business point of view, RazorPay is really an excellent and proven payment system do a job like leave no stone unturned when it comes to providing your customers with the best support.
With Razorpay’s amazing Customer Support, you don’t need to stress over-explaining any instalments-related misfortunes to your clients. They tackle all issues for you, and thusly, help you serve your clients better.
In The End
At the end of the day, Cash on Delivery doesn’t offer such advantages in-time of crisis. RazorPay offers high and big ascendancy with niche customer support and resolves any customer issues, so it’s the best bet to put on prepaid payment.
What’s your favourite mode of payment? Prepaid or Cash on Delivery…Comment down.