Plan of Purchase

At Avarta Jewellery, we believe in a smooth, transparent, and hassle-free shopping experience.

This page explains exactly how the purchasing process works—so you know what to expect at every step.

1. How to Place an Order

Shopping with us is simple:

  1. Browse our jewellery collection

  2. Select your preferred product

  3. Choose size/variant (if applicable)

  4. Click “Add to Cart”

  5. Enter your shipping details

  6. Select your payment method

  7. Confirm your order

Once your order is placed, you will receive a confirmation message instantly.

2. Payment Methods We Accept

You can pay securely using:

  • UPI (Google Pay, PhonePe, Paytm)

  • Credit & Debit Cards

  • Net Banking

  • Wallets

  • Cash on Delivery (if available for your location)

All payments are encrypted and secure.

3. Order Confirmation

After placing your order:

  • You will receive an Order Confirmation Email

  • A WhatsApp message/SMS may also be sent

  • Our team begins processing your order

  • You’ll be notified once the order is dispatched

Please ensure your email and phone number are correct while placing the order.

4. Processing & Delivery Timeline

  • Orders are typically processed within 1–3 business days

  • Delivery takes 3–7 business days depending on your location

  • Sundays & public holidays are not counted as processing days

You will receive a tracking link once your order is shipped.

5. Custom & Made-On-Order Jewellery

For personalised or made-to-order designs:

  • An additional 2–3 business days may be required

  • Some designs may require advance confirmation

  • Our team may contact you for size, design, or customisation approval

  • Once the design is finalised, production begins

  • After quality checks, the product is shipped to you immediately

These pieces are crafted specially for you—thank you for your patience!

6. Product Quality Check

Before dispatch, every jewellery piece goes through:

  • Material quality inspection

  • Shine & finish check

  • Stone/setting check

  • Packaging & protection review

We ensure your product arrives in perfect condition.

7. Return & Exchange Flow

If you need to return or exchange your item:

  1. Read our Return & Refund Policy

  2. Contact us within the allowed time frame

  3. Our team will guide you through the process

  4. Once approved, return pickup will be arranged

  5. Refund or replacement will be processed as per policy

We aim to make this process smooth and hassle-free.

8. Pricing Transparency

We believe in:

✔ No hidden charges
✔ Clear shipping fees
✔ Honest pricing
✔ Safe, secure payment processing

Your trust means everything to us.

9. Need Help? Contact Us

Have questions about your purchase?

📩 Email: info@avartajewellery.com
📞 Call / WhatsApp: +91 88757 57575

We’re always here to assist you and ensure a delightful shopping experience.